Frequently asked questions

We are located in Silverdale, NSW 2752. The option for pick up from Glenmore Park is available only on Saturday & Sunday during certain times.

No you can not unfortunately due to the way the website is made. You will need to place multiple orders if you would like your order to be delivered to more than one place.

The main pick up is from our cake studio in Silverdale, NSW 2752 Mon-Sun. A time will be confirmed and arranged with you the week of your order. Pick up from Glenmore Park location is also available on Saturday and Sunday only between the below times; • Saturdays - Morning typically between 7-8:30am • Sundays - Mornings typically between 8:30am-10am

SILVERDALE LOCATION (main location) Inform us with a time you'd like to pick up once you have placed the order or add it in the notes at checkout. If you don't inform us of a particular pick up time we will reach out to you to confirm closer to the date. Ring the door bell on arrival. GLENMORE PARK (second location) Only available to pick up from this location; Saturdays - Morning typically between 7-8:30am Sundays - Mornings typically between 8:30am-10am Inform us with a time you'd like to pick up once you have placed the order or add it in the notes at checkout. If you don't inform us of a particular pick up time we will reach out to you to confirm closer to the date. Ring the door bell on arrival.

We offer delivery for all online orders and custom orders to the suburbs in the list of postcodes below; * 2570 *2567 *2570 *2745 *2752 *2556 *2557 *2750 *2747 *2749 *2773 *2774 *2748 *2759 *2760 We deliver custom orders (orders which are quoted and provided an invoice via email) to any suburb in Sydney. A custom delivery fee is added to your quote and invoice if you go ahead with your order. If you would like an online order delivered to a suburb that is not in the list of postcodes below please reach out to us via email hello@sweetbakehouse.com.au (hello@sweetbakehouse.com.au)and we can provide you with a delivery quote.

If there is a particular time you would like you order delivered please let us know or if you aren't fuss we will deliver your order at a time that suits our delivery schedule. You will also be notified by email and text when your order will be delivered.

We don't accept cash payments at the moment. All orders will need to be paid for at checkout to confirm your order.

Up to 6 weeks.

No they are not - cookies contain gluten. Unless you specifically request GF cookies. We don't advise that you consume the cookie if you are celiac as the cookie may contain traces of Gluten.

Wheat, flour, sugar, rice flour, wheat starch, maize starch, dairy; may contain - tree nuts, egg.

Keep them in a air tight container or in the heat sealed bags we package them in until they are ready to be eaten. DO NOT put them in the fridge.

Cakes, Brownies, Melting Moments & Cupcakes The above items NEED to be refrigerated or kept in a very cool place as soon as you receive them if you aren't going to eat them straight away. Cakes for events can be left out for a few hours if required - do not leave in direct sun as the buttercream will melt. If you are picking up your order you will need to keep the aircon on cool if it is a warm day. Fondant Cookies Leave in a cool place, they DO NOT need to be regrierated as the fondant will go gross.

Although all ingredients used in the Gluten Free sweets are all GF and we clean all utensils, bowls etc as we cook in a kitchen where Gluten may be used in other sweets we CANNOT guarantee that the sweet has not been cross contaminated and would not recommend someone celiac to gluten to eat the product just in case.

Yes we do offer catering for all type of occasions and events. Please visit our event catering enquiry form to get a quote today and see our range of catering options.

We now offer free delivery on orders over $500 placed online or custom orders, as long as the delivery location is within 30km of our cake studio in Silverdale.

Your cake is safest for transport on the floor of the car. This usually means the passenger side footwell or the boot if it is flat. We don't typically recommend that a passenger holds a cake while a vehicle is moving. In warmer months, we recommend putting on your air conditioner in the car. Do not place cake boxes on the car seat. Do not push on the sides of your cake box - support from underneath the box to provide the greatest support.

Delivery Local (Flat Fee:$10) Silverdale & Warragamba Delivery: 10- 20KM ($20) Wallacia, Mulgoa, Luddenham, Werombi, Orangeville, Greendale, Theresa Park, Delivery: 20-30KM ($28) The Oaks, Cobbity, Glenmore Park, South Penrith, Penrith, Lapstone, Leonay, Emu Plains, Orchard Hills, Camden, Kingswood, Caddens, Delivery: 30-40KM ($37) Glenbrook, Blaxland, Cranebrook, St Marys, Werrington, St Clair, Claremont Meadows, Eskine Park, Narellan, Camden South, Oran Park, Gregory Hills, Bringelly, Mount Annan, Spring Farm, Elderslie, Leppington, Picton, Jordan Springs, Llandilo, Austral, Mount Druitt, Delivery: 40-50KM ($45) Campbelltown, Prestons, Agnes Banks, Castlereagh, Londonderry, Liverpool, Menangle Park, Blacktown, Rooty Hill, Quakers Hill, Marsden Park, Bligh Park, The above KM are calculated starting from Silverdale to the delivery address of your order. If you are outside the 50km range please email us and we will provide you with a price for delivery as we do deliver beyond 50km from Silverdale if the order is large enough.